Webpresence Technology, is a Malaysian company that provides support and services to enable corporations to understand, master and exploit Internet-related technologies. The RapidReasoner is a Java Case-Based Reasoning system that can provide simple diagnostic advice or product selection on the Web. An interactive demo is available.
A full review and feature comparison of other CBR tools is given in the recent book Applying Case-Based Reasoning - techniques for enterprise systems.
shallow diagnosis, product selection, help desks & customer support on the web.
Any web browser that supports Java.